Getting Started

When you open AVG Antivirus, the status of your AVG protection appears. The status You are fully protected indicates that all Shields and protection components are enabled, and AVG is actively securing your PC. If you see a red status, a critical issue needs your attention. Read more...

The main screen also displays icons that indicate the status of protection components. The following protection components are available:

  • Basic Protection
    • Computer: Resident Shield scans your PC for potential threats. Software Analyzer monitors programs installed on your PC for suspicious behavior that may indicate the presence of malicious code.
    • Web and Email: Online Shield keeps you safe from threats while you browse the web. Email Protection ensures your emails are free from malicious content such as viruses.
  • Full Protection (available only in AVG Internet Security)
    • Hacker Attacks: Firewall blocks network threats.
    • Private Data: Data Safe restricts access to your private data.
    • Payments: Anti-Spam keeps your inbox clean from junk emails. Secure DNS helps you avoid fake websites.

General

How do I keep my PC secure?

Where can I specify what to do with detected threats?

How do I activate AVG Internet Security?

Can I use AVG Antivirus without AVG management console (formerly known as AVG Zen)?

Scanning

How do I scan my PC for potential threats?

How do I create scan exclusions?

How is Deep Virus Scan different from Full Computer Scan?

Where is the history of my scan results?

How can I pause a running scan?

Changes

What is Webcam Protection?

What is Ransomware Protection?

How can I install the AVG add-on for Microsoft Outlook?

Where is the Anti-rootkit Scan?

Where is Firewall?

Where is Software Analyzer?

Where is the update button?

Can I still use the Update from directory option?

What is the Payments icon?

Where is Virus Vault?

Features

What extra features are included in AVG Internet Security?

How do I install the Anti-Spam component?

What is Passive Mode?

Troubleshooting

How do I resolve a red protection status?

How do I turn components on or off in AVG Antivirus?

How do I turn off Passive Mode?

How do I reinstall AVG Antivirus?

Why can't I save files when using my editing application?